Last updated: August 20, 2026
These Terms of Service (“Terms”) are an agreement between you (“User,” “you,” or “your”) and Avery Labs Inc (“Company,” “we,” “us,” or “our”) governing your use of Avery, an artificial intelligence coordination and follow-through service, and its websites, applications, APIs, and related services (collectively, the “Service”).
By creating an account, accessing, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 18, have legal capacity to enter this agreement, and not be prohibited from using the Service. If you use the Service for an organization, you represent that you have authority to bind that organization.
Avery may help you:
Avery works primarily through messages. When an outcome requires a phone call, login, purchase, payment, physical action, or other step the Service cannot safely perform, Avery may prepare the handoff but the action remains yours.
You must provide accurate account information and keep it current. Your account is personal and may not be shared or transferred without our written consent. You are responsible for protecting account credentials, connected accounts, and any phone verified for SMS, and for promptly reporting suspected unauthorized use.
When you connect Google, you authorize the permissions displayed on Google’s consent screen. These currently include identity, Calendar read and event access, and Gmail read access. Avery may use Calendar data to check availability, observe relevant event changes, and create or update events when the product action and your settings permit.
You may CC Avery to a conversation or forward a message or document for private capture. You represent that you have the right to provide that content to the Service. Forwarding or private capture does not authorize Avery to contact a counterparty. Messages sent by the Service are subject to the authority and approval rules below.
Received-mail and sent-mail monitoring are separate opt-in features for each connected account and are off by default. If enabled, Avery may inspect new messages to identify explicit commitments, deadlines, changes, cancellations, or completion signals. Unrelated messages are not retained. Monitoring never grants permission to send a message. You may disable either source, pause monitoring, export monitoring data, request deletion, or disconnect the account.
Avery accepts free-form SMS commands only from the phone verified for your account. Do not use SMS for emergencies. Carrier message and data rates may apply. Carrier controls such as STOP, CANCEL, or QUIT may disable messaging, and START may resume it where supported. Possession of a phone is not enough authority for every action: sensitive or unsupported actions may be blocked or require confirmation in the Service.
The Service depends on third parties including Google, OpenAI, Vercel, Supabase, Resend, Postmark where configured, Twilio, Stripe, and browser push services. Your use of connected third-party services remains subject to their terms and policies. Integrations may change, be interrupted, or become unavailable.
Draft Mode requires your approval before Avery sends external email. Smart Autonomy may send bounded routine scheduling messages without a separate approval when confidence and product rules permit. Commitment outreach, sensitive or ambiguous messages, and other consequential actions remain approval-gated. Avery may also pause when information is missing, confidence is low, or your judgment is required.
Monitoring, forwarding, private capture, a detected commitment, or a verified SMS message does not by itself broaden outbound authority. You can edit or reject drafts, pause Avery, take over a conversation, and change settings.
You are responsible for instructions, content, settings, approvals, and automatically sent communications associated with your account. You must review important facts, dates, recipients, and commitments and promptly correct errors you notice. You must have the rights and permissions needed to submit content and authorize communications.
You may not use the Service to:
AI output is probabilistic and can be inaccurate, incomplete, inappropriate, mistranslated, or based on a mistaken interpretation. Avery may miss a commitment, identify one that was not intended, suggest a wrong time, draft an unsuitable message, mismatch evidence, or fail to observe a provider event. The Service does not replace professional advice or your own judgment.
You should review important outputs before relying on them. Approval gates and deterministic safety rules reduce risk but do not guarantee correctness. You remain responsible for decisions, communications, and actions taken in reliance on the Service.
The Service, software, design, features, text, graphics, logos, and related materials are owned by or licensed to the Company and protected by applicable intellectual property laws. These Terms grant only a limited, revocable, non-transferable right to use the Service as permitted here.
You retain ownership of content you provide. You grant us a limited, non-exclusive, worldwide license to use, process, store, and transmit that content as needed to provide, secure, support, and improve the Service, subject to the Privacy Policy. This license ends when the content or account is deleted, except for legal, security, backup, archival, and enforcement needs.
If you provide feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate it without obligation to you.
Eligible Individual accounts may receive a time-limited trial after onboarding, and an eligible Team owner may activate one time-limited Team trial. Trial eligibility, duration, and capacity are determined by the Service and may be denied or reviewed where prior claims, automation, abuse, or other risk is detected. Deleting or recreating an account, changing sponsorship, or joining another Team does not reset a used trial during the 24-month retention window described in the Privacy Policy. A prior trial claim does not prevent paid access.
Trial expiration without an active paid or granted entitlement moves the principal to restricted access. Restricted access preserves login and existing product data while consequential processing and external action are paused. Avery may present advance warnings and a review of active work that will pause.
Individual and Team subscriptions may be offered monthly or annually. The price, billing interval, purchased Team capacity, renewal terms, and other applicable billing terms are shown before purchase. Payment methods, invoices, plan changes, and cancellation are handled through Stripe-hosted Checkout and Customer Portal surfaces; Avery does not collect payment-card details directly.
A payment failure starts a seven-day grace period during which product access continues and the responsible principal receives billing-recovery information. If payment is not recovered, access becomes restricted. Cancellation preserves access through the recorded paid-through date, after which access becomes restricted unless another valid entitlement applies.
A Team plan centrally purchases capacity and sponsors separate Avery principals. Each person keeps a separate login, Avery identity, connected accounts, authority settings, conversations, commitments, and private product data. A Team owner controls billing, paid capacity, cancellation, closure, and ownership transfer. Team managers receive only the limited administrative metadata described in the Privacy Policy; the Team does not own or control a member’s product data.
Joining a Team may replace an Individual subscription as the active source of access only after any required confirmation. That sponsor switch does not by itself create or promise a prorated refund. Leaving, removal, Team closure, or sponsorship expiration ends Team-funded access; the principal retains their account and data and may need an Individual subscription or another valid entitlement to resume full use. Team cancellation preserves sponsored access through the Team paid-through date.
The Service may apply volume, recipient, frequency, storage, AI, and provider limits to maintain quality, prevent abuse, and protect deliverability. These operational limits apply independently of payment or Team sponsorship. We may throttle, restrict, suspend, or terminate use that exceeds applicable limits or creates risk.
We do not guarantee uninterrupted, timely, secure, or error-free operation. Third-party APIs, email delivery, carrier networks, calendars, AI providers, and internet services can delay, reject, alter, or fail to deliver an action. We may modify, suspend, or discontinue features and will make commercially reasonable efforts to provide notice of material changes.
Our Privacy Policy explains how we collect, use, retain, and share personal information, including Google data, monitored email, documents, AI processing, and SMS. If these Terms and the Privacy Policy conflict about personal information handling, the Privacy Policy controls.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.
We do not warrant that the Service will meet your requirements, be uninterrupted or error-free, preserve every message or event, produce accurate AI output, or successfully send, receive, schedule, remind, follow up, or close every outcome.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES.
This limitation applies to claims arising from use or inability to use the Service, AI output, unauthorized access, incorrect or missed commitments, reminders, meetings, follow-ups, translations, messages, provider failures, or third-party conduct, under any legal theory and whether or not we were advised of the possibility.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT OR $100.
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, and licensors from claims, liabilities, damages, losses, costs, and expenses arising from your use of the Service, violation of these Terms, violation of law or third-party rights, content you provide, or communications and actions authorized through your account.
You may terminate your account by contacting us. We may suspend or terminate access for breach, abuse, security risk, legal request, extended inactivity, or nonpayment. On termination, your right to use the Service ends and data will be handled under the Privacy Policy. Request any desired export before termination when practical; technical export availability is not guaranteed after termination. A Team owner must transfer ownership or close the Team before deleting their account; a member’s departure never gives the Team authority to delete that member’s private product data.
Provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, liability limits, indemnification, dispute resolution, and accrued obligations.
Before formal proceedings, you agree to contact us and attempt in good faith to resolve the dispute for at least 30 days.
Except for claims eligible for small-claims court or requests for injunctive relief concerning intellectual property, disputes will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration will take place in Boston, Massachusetts, or another mutually agreed location, in English.
YOU AND THE COMPANY MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
You may opt out of arbitration and the class waiver by sending written notice to the contact below within 30 days after first accepting these Terms. If you opt out, disputes will be resolved in state or federal courts in Boston, Massachusetts, and you consent to their jurisdiction.
Delaware law governs these Terms without regard to conflict-of-law rules. These Terms and the Privacy Policy are the entire agreement about the Service. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, financing, merger, acquisition, or asset sale.
We may update these Terms. We will provide notice of material changes as required by law. Continued use after the effective date means you accept the updated Terms; otherwise, stop using the Service and terminate your account.
Avery Labs Inc
6 Liberty Square, Boston, MA 02109
legal@helloavery.com